Total Loss Claims

Your Car Was Totaled. Get Paid What You Deserve.

Insurance companies routinely undervalue totaled vehicles to save money. If you are facing a total loss dispute, our independent auto appraisers prove your car's actual worth so you can recover the full settlement you deserve.

What is a Total Loss?

A vehicle is declared a "total loss" when the insurance company determines the cost to repair it exceeds a certain percentage of the vehicle's value (typically 75-80%, depending on your state). When this happens, the insurer is supposed to pay you the fair market value of your vehicle immediately before the accident.

The problem? Insurance companies use automated valuation tools that often undervalue your vehicle by thousands of dollars. They may not account for your vehicle's specific options, low mileage, excellent maintenance, aftermarket upgrades, or local market conditions.

You have the legal right to challenge the insurance company's valuation. An independent, certified appraisal is the most effective tool to prove your vehicle was worth more than what they offered.

Example of a Total Loss Case

A 2019 Honda CR-V with 45,000 miles and excellent maintenance was totaled in a collision. The owner had comprehensive coverage. The insurance company's automated valuation tool came back with an offer of $14,200.

The owner felt this was too low for a well-maintained vehicle with low mileage. They hired DVHIVE for an independent appraisal. Our certified appraiser conducted a thorough inspection, analyzed 8 comparable vehicles sold in the same market within the past 90 days, and documented the vehicle's excellent condition.

Our appraisal determined the fair market value to be $18,500$4,300 more than the insurance company's initial offer. We provided the insurer with a detailed demand letter and comprehensive appraisal documentation.

Result: The insurance company agreed to settle at $17,800 after reviewing our appraisal. The owner recovered $3,600 more than the initial offer—money that helped them purchase a replacement vehicle. Our fee? $0. We only get paid when you win.

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Frequently Asked Questions

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